Privacy Policy

1. Introduction

Route2Railway ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website route2railway.com and use our services.

Please read this privacy policy carefully. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Sign up for our free guide or newsletter
• Purchase our products (Train Driver Success Bundle)
• Join our waitlist for the assessment app
• Contact us via email

This information may include:

• Email address
• Name (when provided)
• Payment information (processed securely by Stripe)

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

3. How We Use Your Information

We use the information we collect to:

• Deliver purchased products and free guides to your email
• Send you updates about our services and new products
• Process payments securely
• Notify you about our assessment app when it launches
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment Processors: We use Stripe to process payments. Stripe's privacy policy governs their handling of your payment information.
• Email Service Providers: We use Resend to deliver emails. They process your email address solely to deliver our communications.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy, unless a longer retention period is required by law. If you wish to have your data deleted, please contact us.

7. Your Rights (UK GDPR)

Under UK data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at info@route2railway.com

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.